Wandsworth & Richmond advocacy service

c/o
28 Albert Embankment
London SE1 7GR
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Mon - Fri: 9.00am to Fri 5.00pm
Sat and Sun: Closed

The Wandsworth and Richmond advocacy services provides comprehensive advocacy support to people facing challenges, discrimination, or complex decisions about the care they receive.

Our expert team of advocates are skilled at helping individuals, who may find it difficult otherwise, to understand and retain relevant information about healthcare decisions that affect them, and help them communicate their views, wishes or feelings during the process.

Independent Mental Capacity Advocacy

When someone is deemed to lack the mental capacity to make certain decisions according to the Mental Capacity Act 2005, we can support them to understand their situation and make choices about the next steps.

Paid Relevant Person's Representation

If a person is subject to a Deprivation of Liberty Safeguarding authorisation in a hospital or care home, it means decisions are made about their care without their consent. If they have no appropriate family or friend willing to act as their formal representative, our advocacy team step in as a Paid Relevant Person’s Representative.

Independent Care Act Advocacy

The Care Act 2014 places a duty on local authorities to ensure someone is at the centre of decision making around their care and support needs. Where the person has no one to support them in these processes, a care act advocate will promote a person’s wellbeing and independence. They will be able to assist with:

• A needs assessment
• A carer’s assessment
• The preparation of a care and support or support plan
• A review of a care and support or support plan
• A safeguarding adult enquiry
• A safeguarding adult review

Independent Mental Health Advocacy

If someone is detained under the Mental Health Act in the London Boroughs of Wandsworth or Richmond and they are normally resident in these Boroughs, or subject to a community treatment order or guardianship order, an advocate can explain their rights. If someone is accessing mental health services but are not on a section of the mental health act, they may still qualify for one of our other advocacy services.

Make a referral now

What advocates can and can't do

An advocate can stand by you, and stand up for you, when important decisions are being made about your care, treatment and the way you live your life. They can help you understand your rights and options, and then support you in expressing your views and wishes to the relevant services. They can also speak up on your behalf if that’s what you want. People often work with an advocate when they’re going through some kind of assessment or review of their care or treatment.

What an advocate can help with

Get information and understand what it means

Explore your options and decide what you want

Contacting people, or contacting them for you

Express your feelings to others, or do this for you

Prepare for meetings, and support you at them

Stand up for your rights to get the services you need.

What an advocate can't do

Provide advice or emotional support

Make decisions for you without your input

Solve someone’s problems for them

Mediation

Provide care or home support

Agree with everything a person says.

Read more about our work

“I have one of the most important jobs in the world: I am a mental health advocate. I am responsible for ensuring that people who are rightly detained, for example, for their own safety, have their rights protected. I fight for people to regain their liberty and advocate for equality. I am a voice for the voiceless.”

Read Shanique's blog

I don’t remember much about the initial period of being detained as I was experiencing dissociation. A lady visited me and explained to me about my rights and helped me voice my feelings about medication, diagnosis and treatment. I later discovered that this lady was an advocate from Rethink Mental Illness.

Read Katie's story
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